Frame the consequential decision
Name the decision, who owns it, what changes when it is made, and which uncertainties could reverse it.
Typical artifacts
Decision charter · stakeholder map · initial hypotheses
Reconstruct the operating reality
Read the estate through architecture, data, workflows, economics, policy, and delivery evidence—not the official narrative alone.
Typical artifacts
System atlas · constraint ledger · evidence gaps
Test the expensive assumptions
Design the smallest investigations that can retire the largest uncertainty. Experiments must represent the conditions that matter.
Typical artifacts
Evaluation harness · prototypes · decision record
Design the route, not just the destination
Sequence interventions around dependencies, reversibility, organizational capacity, and measurable gates.
Typical artifacts
Target architecture · cutover map · operating model
Make the change operable
Implement critical seams, establish governance and observability, transfer capability, and keep the decision trace current.
Typical artifacts
Delivery leadership · controls · capability transfer